Privacy Policy

Privacy Notice

[BUSINESS/ORGANISATION NAME] respects your privacy and is committed to protecting your personal information.

Who we are
[BUSINESS/ORGANISATION NAME] is [BRIEF DESCRIPTION/LEGAL STATUS].
[COMPANY NUMBER – DELETE IF NOT APPLICABLE]
[REGISTERED/BUSINESS ADDRESS]
Email: [EMAIL ADDRESS]

For data protection purposes, [BUSINESS/ORGANISATION NAME] is the controller of the personal information described in this notice.

What information we collect
We may collect personal information that you provide to us when you contact us, enquire about our services, make a booking or purchase, attend an event or course, or otherwise deal with us. Depending on the services we provide, this may include:

• your name;
• email address and telephone number;
• address, business or organisation details where relevant;
• information provided in enquiries, bookings or correspondence; and
• information needed to provide the service you have requested.

[EDIT THIS PARAGRAPH TO MATCH THE WEBSITE]
Our website [contact/booking/feedback/etc.] form asks for [LIST THE INFORMATION ACTUALLY COLLECTED].

How we use your information
We use personal information to respond to enquiries and communicate with you; provide and manage the services you request; process bookings or orders where applicable; maintain appropriate business and financial records; and meet our legal and regulatory obligations.

Our lawful basis for using your information
Depending on the circumstances, we process personal information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you; to comply with a legal obligation; or for our legitimate interests in operating and managing our organisation and responding to enquiries, where those interests are not overridden by your rights and interests.

Who we share information with
We do not sell your personal information.

Where necessary, we may share information with organisations that help us operate and provide our services, such as website hosting, email, IT, payment, booking, accounting and other professional service providers.

We may also disclose information where required by law.

Where a service provider processes personal information outside the UK, we will use appropriate safeguards where required by data protection law.

How long we keep your information
We keep personal information only for as long as reasonably needed for the purpose for which it was collected, including meeting legal, accounting and regulatory requirements.

An enquiry that does not result in an ongoing relationship will not be kept for longer than reasonably necessary.

Cookies and website information
Our website may use cookies and similar technologies necessary for it to operate correctly.

If we use analytics, advertising or other non-essential cookies, we will provide appropriate information and obtain consent where required.

Your rights
Under UK data protection law, you have rights over your personal information. Depending on the circumstances, these may include rights to ask us for access to your information, correct inaccurate information, delete information, restrict how it is used, object to certain uses, and receive or transfer certain information.

To exercise your rights, contact us at [EMAIL ADDRESS].

You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how we have used your personal information.

Changes to this privacy notice
We may update this privacy notice from time to time to reflect changes to our services, website or legal obligations.

Last updated: [MONTH YEAR]